Personal Injury Stories

Our Clients’ Stories – Personal Injury

Morgan A.
"Lindsay gave the best, consistent communication through the whole process and made it clear that my voice was respected and I was in good hands. At the end of the day, I had final say on the action taken, and with her help I feel supported and more hopeful. Great experience with her from start to finish!!!!"
Deanna S.
"Russell Nicolet represented me for a personal injury case. He was kind, compassionate, and professional. He made my concerns his concerns. He was quick to respond to my calls and emails. He kept me up to date on the progress of the case. Every interaction with Russel and his staff was a positive experience. If you are looking for a personal injury attorney, I highly recommend Russell, or his colleagues at Nicolet Law."
Francesca D.
"Eureka!! All of my questions were answered and although my situation doesn't warrant legal representation I am moving forward with quality resources and the added confidence that I received knowledgeable and professional advice."
Jennifer O.
"I was represented by Benjamin Nicolet with Nicolet Law for a personal injury. My experience was excellent. Ben is a highly effective communicator and was responsive to my many questions throughout the course of my case. I felt valued as a client and highly recommend Ben and the firm for any personal injury, bankruptcy, or social security disability need."
Patrick S
"These folks get it. Good, knowledgable people just trying to help the rest of us."
James C.
"Working with the insurance company was challenging and complicated. Nicolet was essential in helping us through it. They were open to our needs, transparent with what was happening and explained options. I was very happy with the results of the settlement and would highly recommend Nicolet."
Dave E.
"Russell handled my dog bite case with the greatest professionalism and care. He and his staff will always have my gratitude and praise. Thank you Nicolet Law !"
Harley S.
"I'm very satisfied with my experience with Attorney Braxton Phillips of Nicolet Law, from day one after my accident he was on it with the other insurance company as I had unsuccessfully tried to deal with them on my own and only got frustrated with them. He was genuinely concerned about my injuries and well-being and kept me up to date constantly on the status of my case, he definitely knew what he was doing in every aspect and was able to negotiate a very fair outcome for me through a rather complicated case. I don't recommend anyone to try to deal with the other persons insurance company, they are trained to settle with you immediately and get rid of you as fast as possible by offering you close to nothing, let Braxton Phillips deal with them and you, concentrate on healing. I'm very relieved that I trusted Nicolet Law and was assigned Braxton to help me through this accident. "
Sandra F
"I can't say enough about Nicolet law and Braxton Phillips. I was in a car accident and he was on top of every topic we discussed .He got me my settlement check very quickly. Always polite and well mannered and very respectful.If your not sure who to hire go with this law firm.They are A-1 "
Akira B.
"I just want to thank everyone at Nicolet but I want to give a special thanks to my attorney Braxton and his amazing team. From the very beginning they made me fill heard and actually listened and answered all questions I had. They were well organized and stayed on top of everything, if they were any changes that came upon they immediately update you and explain everything step by step very well. Braxton and his team made me feel like a top priority at all times. I give my highest recommendation and Appreciation to Braxton and his wonderful team for helping throughout this whole process. "
Stacey T.
"Dealing with a long-term disability claim can be incredibly stressful, but Ryan and Brittany at Nicolet Law Firm made the process so much easier. They were incredibly compassionate and understanding, and I never felt like I was just another case. They were always available to answer my questions and kept me updated on the progress. Their expertise in handling these types of cases was evident from the start, and I'm so grateful for their help in getting my benefits approved. I would highly recommend them to anyone needing a disability lawyer. "
Tammy D
"My experience with Nicollet Law has been excellent they have made the process very easy for me. Ryan Muir and Brittany Eder paralegal were very professional and their attention to details of my case was exceptional. The compensation process was completed in a fair and timely manner. "
Shirley B
"My daughter was hurt in a car crash and the other party attempted to sue us however after Nicolet Law Firm completed their investigation and my daughter was actually found NOT to be at fault and the other party was . We received a large compensation for her pain and suffering. Attorney Ryan Muir handled our claim with patience, compassion and confidence. Thank you so much Nicolet Law firm for helping our family ! We didn’t have to spent a penny to do it! "
Haylee F.
"Mike Ingvaldson is an outstanding accident lawyer. He was very upfront and honest throughout the entire process, making everything clear and easy to understand. I always felt confident knowing he had my best interests in mind. Highly recommend him to anyone looking for a reliable and trustworthy attorney! "
Heather M.
"Mike Ingvaldson and his team were great to work with during the time I needed it most. Having not gone through anything like this before, I felt very confident with Mike working on my behalf. He was extremely clear and honest up front, detailed out the steps and the process, and communicated everything along the way. It took the stress and hassle out of my hands and let me focus on much more important things. Looking back, I'm so grateful for Mike and his team and the assurance they gave me and care that they treated me with. Thank you so very much! "
Kelly R.
"Mike and his team did an awesome job for me and my claim. I feel I received a very fair settlement and I know that Mike worked very hard for me and he kept me informed every step of the way. He spoke in clear language that I could understand and he continued to battle and fight so I could receive the settlement that I felt I deserved. I give my high praise and thank you to Mike and his team on a job well done. "
Sierra L.
"Ashley Rossman handled my case and was great. Would recommend if your in need of a accident lawyer "
Thiago G.
"Nicolet Law did a great job handling my case! Ashley Rossman was the team leader for my case. If anyone has an unfortunate accident like I have, I highly recommend. I was offered an unfair settlement by the at fault insurance and Ashley's team took over my case and was able to get me a fair settlement! "
Bailey S.
"I had a great experience with my Attorney Ashley R, she helped me get through an extremely challenging time with my accident and got me a great settlement. Thank you Ashley and Nicolet "
Marah J.
"When I had my car incident, I had no clue where to begin. After a quick Google search, I came across Nicolet Law, and I’m so glad I did. Kylie and her team were incredibly helpful, guiding me through every step of the process and patiently explaining everything along the way. They always took the time to answer my questions and were quick to respond whenever I had concerns. I truly appreciate their professionalism, kindness, and support during a stressful time. I would absolutely recommend Nicolet Law—especially Kylie and her team—to anyone looking for knowledgeable and reliable legal help. "
Dalton G.
"Kylie was beyond helpful with all of our needs. Great to work with! "
Mitch F.
"Kylie was incredibly helpful! "
Jordan W.
"I can't say enough good things about Chris and his amazing team, Tracy and Grace. If you need a personal injury attorney who truly fights for you and makes you feel like a priority, look no further. Chris and his team are simply the best! I highly recommend them to anyone in need of legal representation. "
Jill E.
"I have worked with Chris on several cases. He is smart, creative, hard-working and isn't afraid to argue a case to a jury. I recommend him to anyone looking for quality legal representation. "
Shruti M.
"I wholeheartedly recommend Chris Welch. He is an absolute force in the legal field—sharp, tenacious, and deeply committed to his clients. If you’ve been injured, trust that Chris will always handle your case with integrity and professionalism. His expertise is truly unmatched. "
Inga A.
"Megan and Patricia were amazing to work with! Very thorough and always kept in touch throughout the process. I will definitely get back in touch with them should the need arise! They're greatly appreciated! ❤️ "
Cait W.
"Working with Megan Z was absolutely wonderful. She was supportive, understanding, knowledgeable, and communicated everything timely with me. She ensured my children and I were compensated fairly and handled all of the paperwork so I could focus on our health and supporting my family. Thank you so much and highly recommend. "
Kelli P.
"Megan is so helpful, determined, and thorough at her job. She truly cares about the client and her expertise she brings to the table is unmatched. You definitely want her in your corner! She gets the job done, and well. "
Jackie B.
"Excellent Experience with John Spiten I had a great experience working with John Spiten at Nicole Law Accident and Injury Lawyers. He was professional, compassionate, and kept me informed every step of the way. John truly cared about my recovery and worked hard to get the best outcome for my case. I highly recommend him to anyone needing a reliable and dedicated personal injury lawyer. Jackie Brumskine - 5 stars"
Previous Client
"Lindsay is an amazing attorney. She went above and beyond expectations for us. She is one of the most tenacious women I've had the pleasure of dealing with."
Previous Client
"Lindsay was very pleasant to work with and kept me in the loop on how things were progressing with my case. Even with the pandemic they were able to wrap things up and put this all behind me. I am very pleased!"
Previous Client
"Lindsay was our lawyer and she made the case very easy for us to understand and she was very caring and sympathetic about my father death and was always there for us."
Charlie A.
"Lindsay Lien at Nicolet provided me with ethical, robust, and communicative service. When I was injured in a car accident at no fault of my own I was unsure of what to do next. Though not life-threatening, I had no idea how it would affect me physically and emotionally. I am not a litigious person by nature, and I had doubts about making a call to a personal injury lawyer in the days following the accident. I AM SO GLAD that I called Lindsay. She took an objective look at my case, mapped out a strategy to help make me whole, advised me along the way, and gave me peace of mind throughout the process. If you should ever end up in a similar situation like I did, do not hesitate to contact Lindsay Lien and her team at Nicolet. You can trust her. "
Nathan S.
"I had an outstanding experience working with Jessica Swain at Nicolet Law. Great communication, the process was extremely smooth I really couldn’t have asked for much more. Definitely would recommend to a family or friend if put in an unfortunate predicament like I was. "
Nick K.
"I was injured when, in riding my bicycle, I was hit by a car. I worked with Jessica Swain of Nicolet Law, and I just received my settlement check. I just wanted to say thank you to Jessica for all her work on my case. Jessica was very efficient, professional, and pleasant to work with. It started out as quite a small case, at least in my mind, in the sense that I thought we would not get very much out of the insurance company. Jessica gathered all the information necessary and guided our negotiations to get a settlement that was more than fair. I am very pleased with the result. Thank you very much, Jessica. I appreciate your work. "
Chad B.
"I couldn't be more impressed with my attorney Jessica and her assistant Kiefer. Very knowledgeable and attentive to our needs. There were some offers made and just kept saying she thought she could do better. And she did. The were always quick to respond to any of my inquiries and very helpful when they did. I couldn't recommend them more, if there was more stars I'd give them. Thank you so much from the both of us. You helped us out so much in a very terrible time of need. If anyone ever needs an attorney down here in the Milwaukee/southeast Wisconsin area, I couldn't recommend anyone better. Thanks again 👍👍 "
Lynette R.
"Anthony Gutta and his team were great! Easy to work with and always answered my questions. Very personable and understanding of my situation, they made me feel valued as a person. I appreciate their hard work for my case! "
Malo
"I was hit by a car in May of 2024 while riding my bicycle, causing significant injury to my leg. I had never experienced a medical emergency like this, and I quickly realized I needed representation to help guide me through a difficult, stressful, and high stakes situation. From the initial phone call to explain my case, to the final call after my settlement, the staff at Nicolet Law were genuinely caring and supportive. John Spiten was my attorney, and Mickie Curran was my paralegal. They were both incredible at keeping me in the loop so I fully understood each step of the process. I am very satisfied with the settlement John and Mickie worked hard to secure, and I would recommend Nicolet Law to anyone looking for caring, professional, top-notch legal representation. Thank you John and Mickie for your excellent representation and hard work!!! "Fear the Beard!" "
Damien H.
"If you’re looking for a personal injury attorney, look no further than attorney William J. Waltenberger, aka Attorney Bill ! I couldn’t be anymore satisfied that I hired attorney Bill to represent me and my auto accident claim. I was rest assured that I’d made the correct decision in doing so. Most law firms only care about being compensated for doing little to no work, attorney Bill is the total opposite, he returned every call and email within the same day, or the next day. Attorney Bill made me feel comfortable with answering any questions I brought to his attention. I actually fired a different law firm for giving me the runaround and hired attorney Bill and his staff to represent me. Attorney Bill got me in for physical therapy shortly after our initial conversation and got the insurance company to compensate me very well. My physical therapy care team was also amazing, I would like to give a shout out to them as well, who attorney Bill referred me to. Thank you to Nicolet Law, Attorney Bill and his paralegals for doing a fantastic job representing me, you have a client for life. Again, I highly recommend anyone who’s involved in a car accident to hire Attorney Bill and his law firm Nicolet Law. If I could give 10 stars for this review, I absolutely would. I was only allowed to give five stars, but here’s 10 more. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ "
Maureen H
"Our experience working with Atty Bill Waltenburger was very reassuring. He always kept us in the loop and was always available to answer any of the numerous questions we had. The outcome of our case was what we were hoping for and was due to Bill's persistence and expertise. "
Kortnie U.
"Been fighting my case for over 2 years now and wouldn't have been able to get it settled if it wasn't for Attorney Bill. Thank you for riding this roller-coaster ride with me as I know it was bumpy but also Thank You for staying consistent with communicating with me! You are truly the best and appreciate everything you and your team has done for me! Continue to keep helping others and god will always reward you with good! Thank You 💪🏼❤️ "
Mohamed A.
"Huge thanks to Anthony G. and Aaron for everything they did for me. They fought hard on my behalf and made me feel like I was their only client. What really stood out was how I never had to chase them for updates — they stayed on top of communication and always kept me in the loop. Every question I asked was answered quickly and with care, and their attention made the whole process so much easier. Calling Nicolet Law was truly the best choice I could have made. "
Symme
"It was a delight working with lawyer Anthony G. and his legal assistant, Aaron. From the first day when I called the Nicolet Law office, I was kept up to date on my case and was called back if I couldn't reach anyone. My case was recently finally settled, and within half the time frame I was initially given, so I'm really excited to get my payout right when I need it... for a great amount too. Thanks for everything, Nicolet and staff! "

The Client Other Lawyers Turned Away

After a woman was hurt in a slip-and-fall accident, the insurance company offered her just $5,000. Realizing that she required more compensation than that for the injuries she had suffered, the woman decided to seek the help of a lawyer.

The first attorney she saw recommended that she simply accept the insurance company’s meager offer. She was turned away from the second law office she visited.

Finally, the woman contacted our office. She told Russell Nicolet her story, and he asked follow-up questions that revealed there was likely more to the injury case. We enthusiastically took the woman on as our client and immediately started investigating her situation.

We hired a building inspector who examined the location where our client was injured. What did he find? A design defect in the building was directing water where it should not, causing the slippery surface that led to our client’s injuries.

With this knowledge in hand, we filed a lawsuit and ultimately recovered nearly $200,000 for our client. She was pleased not only with the result but also with the fact that we treated her situation seriously and took the time to actually listen to her concerns.


Something Just Wasn’t Right, And She Needed Help

A woman underwent a medical procedure and ended up being injured in the process. She believed the injuries resulted from the procedure being done incorrectly.

She understood that taking on such a claim against a hospital or medical provider would be nearly impossible without the help of the right lawyer, so she contacted several and eventually hired one. This attorney investigated the claim and then dropped the case.

Despite this, the woman still felt that what had happened to her just was not right. She was not deterred by her previous attorney dropping the case – she was determined to find someone who would advocate for her and help her set things right. The woman reached out to our office, and after an initial review of the facts, we accepted her case.

Adam Nicolet obtained all of the relevant medical records and test results and then brought in a doctor to examine these documents in detail. We also ordered and reviewed the pathology report, which turned out to be a crucial piece of evidence that allowed us to build a strong case backed by science and medical facts.

In the end, our client’s courage to keep fighting and our thorough review of the case resulted in a six-figure settlement for our client.


She Was Stuck With Medical Bills And A Damaged Vehicle, Then We Stepped In To Help

A woman and her two passengers were passing through an intersection when they were hit by another vehicle. The car was damaged and the woman was injured.

The woman and both passengers were certain that they had a green light at the time of the car accident, meaning that the driver who hit them ran a red light.

Despite this, the woman was stuck with massive medical bills and no money to repair her car. Why? She did not have insurance, and when she sought compensation from the other driver’s insurance company (because she maintained that he was at fault for the accident), it refused to offer her anything.

Needing help, the woman turned to Nicolet Law Office Accident & Injury Lawyers. After sitting down and discussing her situation, we quickly realized we could help her seek the funds she needed to pay for her medical care and vehicle repairs.

We filed a lawsuit on her behalf and collected as much evidence as possible, the most important being the other driver’s cellphone and text message records. These records showed that the driver was texting at the time of the accident. Upon learning this, Russell Nicolet conducted a deposition to get testimony from that driver. He asked piercing questions that led to the driver’s admission that he had been texting while driving through the intersection.

The driver’s father and attorney were present during the deposition, and when the driver admitted to texting while driving, they immediately stopped the deposition, took him from the room and claimed that he was “confused.” If you’ve ever seen a television show where the opposing attorney quickly interjects “my client has no comment!” and leaves, it was a very similar situation.

After the driver’s admission at the deposition, the case quickly settled. Our client received payment for her vehicle repair, medical bills, and pain and suffering.


Innovation And Attention To Detail Maximized The Compensation Our Clients Received

Two people were injured in a rollover accident that was caused by another driver. That driver fled the scene and could not be found, so the injured people had to file a claim with their own insurance company. They wanted to be sure that they were treated fairly – even when dealing with their own insurance carrier – so they reached out to Nicolet Law Office and became our clients.

We helped them understand that even though they would be working with their own insurance company, that company had more than just their interests in mind – it also had to consider its bottom line, which could impact the compensation they would receive. We assured them that we did not have such competing interests and were there to put 100 percent of our support behind them.

Their insurance company eventually offered them the maximum policy limits – based on the limit set by law at the time. Something seemed wrong about this, so we researched the applicable law and dug a bit deeper. We found that at the time of the accident, the maximum policy limit was higher than what the insurance company had offered our clients. The law had changed, lowering the policy limits between the time of the accident and the time of the settlement offer, and the insurance company was offering this lower amount.

Attorney Russell Nicolet did not believe this was right, so he engaged in extensive negotiations with the insurance company and filed legal arguments stating that our clients were covered by the higher policy limit. His arguments were convincing, and our clients received twice the original offer.

Additionally, Russell used an innovative legal theory to negotiate with the insurer that had paid the clients’ medical bills to accept only 20 percent of the amount owed. By doubling the original settlement and significantly reducing the amount payable on the medical bills, Russell maximized our clients’ compensation as they rebuilt their lives after their injuries.


The Pedestrian Was Hit By A Vehicle While Crossing The Street And Pushed Aside By The Insurance Company

While walking to work a woman crossed the street at a crosswalk. A vehicle on the opposite side of the intersection pulled out from a stop sign, made a left-hand turn, and hit the woman while she was in the middle of the crosswalk.

The at-fault driver’s insurance company wanted to push the woman aside and offered her a measly settlement that did not even cover her medical bills or wage loss.

The first law office the woman saw told her that her case was not “valuable enough” for them to take.

The woman then turned to Nicolet Law for help. She told Benjamin Nicolet her story, and he immediately wanted to help her and set things right.

Benjamin ended up suing the at-fault driver and her insurance company, forcing them to come to the table and offer a fair settlement. The cards were now stacked in the client’s favor and the insurance company ended up paying the client’s medical bills, wage loss, and she got significant money in her pocket for her pain-and-suffering.

She was pleased not only with the result, but also with the fact that we treated her situation seriously and took the time to fight for her rights.


Slip And Fall On Ice At Gas Station. The Gas Station Wanted The Issue To Go Away, But We Wouldn’t Let Them Ignore Our Client.

A woman slipped on ice outside a gas station and landed awkwardly on a concrete vehicle stop that was protruding diagonally into the walkway causing severe injuries. The gas station attempted to push her aside and ignore the issue.

The woman turned to Nicolet Law for help. Benjamin Nicolet immediately dispatched an investigator to the scene. The investigator snapped photos of the ice, as well as the concrete vehicle stop that protruded across the walkway, and the roof drainpipe that drained water across the walkway creating dangerous and icy conditions.

Not only had the gas station failed to remove or remedy the icy conditions, but it had also violated a safety standard requiring vehicle stops to not be placed in pedestrian walkways.

To make matters more complicated, the client was also receiving Supplemental Security Income (SSI). If the client received a large settlement directly, she could be removed from SSI for having too much money. That would put her in a tough spot, as a settlement would help her now, but the SSI was necessary for her ongoing well-being.

Benjamin wanted to make sure his client got the settlement she deserved, but also wanted to protect her SSI benefits. Benjamin partnered with a local attorney to craft a special needs trust that would allow the client to receive a large settlement while also maintaining her SSI benefits.

This strategic approach ensured the client’s rights and SSI benefits were protected while also ensuring she received fair compensation for her injuries and medical bills.